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FAQ

Please, search your order number on following page to know your orders latest update.
You can order for Home Delivery, Courier Office Pick-up.
Yes, there’s a signature required at delivery invoice from the Parcel Receiver.
Yes we can. At the checkout you can add an alternative delivery address at ‘Ship to a different address’ option. However, once your order has been processed and you’ve received your order confirmation call we’re unable to make any changes to delivery details.
Please return the item to us for an exchange (subject to the correct item being in stock), or full refund if you prefer. If the correct item is no longer in stock, you can pick from other available products. If you can’t choose anything else, we’ll issue a full refund.
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